Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,280,922)

Job Information

Ascensus Client Services Specialist in Portland, Oregon

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

JOB SUMMARY:

Assists and resolves retirement plan sponsors or client’s direct requests and issues by answering incoming calls, making outbound calls and responding to emails all while delivering the ultimate client experience.

​ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

1.Responds to internal and external inquiries (via phone and/or email) with clarity, efficiency and timeliness.

2.Escalates issues per departmental protocol.

3.Understands complex information with the ability to verbalize confidently.

4.Acts as a liaison internally with regard to sponsor or client requests.

5.Makes outbound calls to resolve sponsor or client requests if additional research is needed.

6.Assists with special projects and supports other employees as needed.

7.Trains other employees as needed.

8.Regular, reliable and punctual attendance.

MANAGEMENTRESPONSIBILITIES (NONE)

REQUIRED EDUCATION,EXPERIENCEANDCERTIFICATES,LICENSES,REGISTRATIONS

1-2 years of experience in Customer Service, Accounting or Finance.

Proficiency in MS Office, emphasis on Excel and Word.

​PREFERRED (BUT NOT REQUIRED)EDUCATION OR SKILLSFOR THIS ROLE ARE

Bachelor’s degree or an equivalent combination of education and experience.

Knowledge of retirement plan administration.

Experience with DST platform is a plus.

ASPPA certification

​COMPETENCIES

Written and Verbal Communication Skills

Sound Judgement

Detail Oriented

Problem Solving Skills

Client Oriented

Team Player

Planning and Organizing

Resourceful

Thoroughness

Personable

Persistent

Team Player

​TRAVEL: Up to 5%

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).

DirectEmployers