Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Expeditors Brokerage Service Center Agent in Nuevo Laredo, Mexico

As a Fortune 500 company, Expeditors employs more than 16,000 trained professionals in a worldwide network of over 329 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customize solutions and seamless, integrated information systems. Our services include the consolidation and forwarding or air or ocean freight. Customs brokerage, vendor consolidation, cargo insurance, time-define transportation. Order and risk management, warehousing. distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. 

Scope of Position

Brokerage Service Center Agent executes flawless operational performance, productivity, technical expertise, excellent customer service and constantly driving efficiency, supporting our Vision and Mission Statement, making our promise real to all our customers.

Key Deliverables

Proactively monitor the following key metrics to achieve the expected results:

  • Employee Satisfaction

  • Complete 52 hours training per year (4.5 per month).

  • Complete all mandatory training timely.

  • Operational Effectiveness

  • Product OPA Audit Result – Perform consistently at the highest level.

General responsibilities

  • Exemplify and Teach Our Culture, Mission and Goals.

  • Follow the 10 Critical Success Factor.

  • Contribute to build healthy cross-functional relationship and work environment, promote team spirit and cohesiveness in the department.

  • Comply with the Dress Code Policy.

  • For new employees, ensure the New Hire Operations Training.

  • Own your self-development. Prepare, follow-up and execute on your personal development goals.

Operations

  • Comply with company controls, policies, procedures, processes including the credit policy.

  • Properly use all Expeditor systems and tools.

  • Understand and make sure the expectations on Customer JOB AID SOP are comply.

  • Participate in meetings when as needed.

  • Make sure that files are logged correctly and timely with proper codes, trace types and events.

  • Ensure that all emails and other correspondence are handled timely (within 1 hour) and professionally. 

  • Meet KPI Standards in accordance with the Company’s processes (OPS).

  • Contribute to operational effectiveness and comply with District Excellence metrics applicable for your process.

  • Escalate issues to Lead, Supervisor or Manager as needed.

Security, Health and Safety

  • Responsible to inform immediately to the Branch’s Health and Safety representative any unsafe condition that could put employees at risk in the workplace as well as any incident or accident.

To be the most effective in this position we are looking for the following skills and experience:

  • 3 Months to 1-year related experience in data entry and/or training; or equivalent combination of education and experience. (preferred)

  • Customer Satisfaction oriented.

  • Good interpersonal and communication skills, ability to communicate at all levels written and oral communication and presentations.

  • Develop and maintain a professional relationship with clients, service providers and employees.

  • Time management and attention to detail oriented.

  • Ability to complete work within standard procedures, guidelines and office policies.

  • Self-driven personality.

  • Good computer skills, (Excel, Word), ability to learn other computer systems and tools.

  • English fluency 60%.

  • Teamwork player.

  • Commitment to Exemplify our culture at all times.

All your information will be kept confidential according to EEO guidelines.

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