The Harbor and The Haven at Peace Village Resident Assistant in Norwood Young America, Minnesota
The Harbor and The Haven at Peace Village seeks Resident Assistants to join its team. The Harbor consists of 36 assisted living rental apartment homes and The Haven consists of 25 assisted living and 12 memory care rental apartment homes and is located in Norwood Young America, Minnesota. Ecumen creates home for older adults wherever they choose to live. Our employees are dedicated to empowering our customers to lead richer, fuller lives and have consistently recognized Ecumen as a Best Place to Work, an award by the Minneapolis-St. Paul Business Journal. This position is responsible for providing personal care and designated health-related services designed to maintain the resident s physical and emotional well-being. Specific responsibilities include: Assist with treatments and activities of daily living as delegated by the Clinical Director per individualized care plan. Documents and reports changes in physical and emotional condition. Completes scheduled cleaning tasks. Lead and assist resident activities as assigned. Promotes independence with residents, offering choices and fostering self-help skills. Responds appropriately to safety hazards, fire drills and other emergency situations. Other duties as assigned. Responsibilities for all Ecumen Positions: 1. Acting with Honor and Character Ethics and Values: Engages in open and honest dialogue with others. Treats individuals respectfully, professionally and fairly. Integrity and Trust. Shows consistency between words and actions. Protects confidential (and sensitive) information. Effectively handles emotions, including anger and frustration. 2. Honoring Brand Personal Alignment: Models commitment to Ecumen's mission, vision, values. Demonstrates an understanding of how their role contributes and adds value to their business unit and Ecumen. Drive and Initiative: Sets high standards for his or her performance. Accepts responsibility for taking initial action. 3. Creating the new and different Creativity: Is willing to challenge the status quo. Encourages others to try new methods and approaches. Supports his/her team, even when the initial efforts are unsuccessful. 4. Empowerment Customer and Team Focus: Establishes and maintains effective customer relationships. Demonstrates effective listening skills. Involves others in shaping plans and making decisions that affect them. Uses customer perspective, feedback and data for decision making and improvements in service delivery. Reliably and consistently demonstrates timely follow through and responsiveness to customer needs and requests. Champions initiatives that drive increased customer satisfaction.