Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Common Energy Customer Service Representative in New York, New York

About Common,

Common Energy is revolutionizing the energy sector. Our platform enables homeowners and businesses to connect their utility account to new clean energy community solar projects, dramatically lower carbon emissions, and save on their electricity. There is no on-site installation and signing up is free and only takes two minutes. As such, we are a key part of the solution to mitigate global climate change. Common Energy’s board and advisors include executives from Facebook, Google, and President Obama’s cabinet.

In this role, your goal will be to provide a world class experience for our current and prospective customers by answering their questions, communicating the financial and environmental benefits of the program, and encouraging them to join local community solar projects.

Responsibilities:

  • Becoming an expert in community solar

  • Create great outcomes for our customers by answering questions through phone and email communications

  • Explain Common Energy’s mission and free clean energy program to interested prospects

  • Resolve customer issues and advocate customers' concerns to internal departments

  • Provide customers regular updates in regards to their service and billing

  • Support your colleagues and team to maintain our positive, friendly, and professional, culture

  • Maintain our A+ Better Business Bureau rating and obtain and post positive reviews on multiple platforms, e.g., Facebook, Google, etc.

  • Maintain our existing high standards for customer service, and suggest improvements to internal processes as needed

  • Contribute to a positive, fun work environment!

Requirements

  • Bachelor’s Degree in a related field or 2-3 years in relatable customer service roles

  • Experience speaking to customers over the phone preferably in a call center setting

  • Experience in direct customer sales

  • Google Drive, Excel, and Salesforce experience a plus

  • You are passionate about problem solving and the potential to develop innovative solutions that enable quality and scale

  • You have outstanding relationship building skills and ability to quickly establish trust

  • You are driven, self-motivated, enthusiastic and have a “can do” attitude

  • You want to work for a company with a high impact mission, and on problems that make the world a better place

  • You thrive in a startup environment – you welcome change, and the opportunity to lead a team through ambiguous situations to deliver tangible results

  • You have permanent authorization to work for any employer in the U.S. without sponsorship

Benefits

  • Salary $50,000

  • Equity options

  • Comprehensive medical, dental, vision, and HSA eligible plans

  • Generous paid time off

  • Attractive 401(k) plan

  • Daily In-office lunches

  • Learn and work with the best: Our team includes experts across the energy sector!

  • One mission, one team, no politics.

We are an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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