Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Bank of America Business Control Manager - Communication Surveillance, Global Markets in New York, New York

Business Control Manager - Communication Surveillance, Global Markets

New York, New York

Job Description:

This job is responsible for summarizing and organizing GM Communications Review Group (“CRG”) activity and findings into digestible reports for senior management. Other responsibilities will include learning the technological landscape for voice surveillance and building out the voice communications surveillance program for Global Markets.

The candidate will join the GM CRG team, supporting a variety of operational aspects of the Business Controls infrastructure. Candidate must be able to thrive in a fast-paced and high-pressure environment with the following responsibilities:

  • Ensures accuracy of data and that supporting information is provided for reporting to relevant stakeholders.

  • Able to turn qualitative data into meaningful reports that convey impact of the program.

  • Development of Voice Communications Surveillance program

  • Explore potential to leverage AI for evolvement of the communications surveillance program.

Requirements :

  • Expert in data analytics, manipulation, aggregation, integration, and reporting

  • Must be detail oriented (e.g. track multiple action items in detail and work across multiple projects)

  • Excellent critical thinking/problem solving skills. Must be able to understand a process from end-to-end, be able to identify weaknesses in the process and identify/implement solutions, be able to challenge others on the facts of the process.

  • Excellent verbal and written communication skills with ability to simplify complex information into messages targeted to various levels of leadership as well accurately interpret communications from Business Controls Officers, Supervisors, GCOR, Audit, etc.

  • Ability to conceptualize, develop, and deliver quality analysis and highly actionable management information.

  • Excellent time management skills and ability to manage multiple competing/concurrent activities.

  • Excellent project/program management skills

  • Ability to assess and determine when to raise concerns and escalate.

  • Takes initiative and demonstrates focused desire to drive improvements versus relying on “status quo”

  • Must be able to deliver accurate results with limited direction and supervision.

  • Must be self-motivated and results oriented with strong desire to succeed.

  • Must be able to work with technical teams and translate technical concepts to business audiences.

  • Must be able to work well in collaborative team environment, but also independently.

Desired Skills :

  • Hands-on experience with Tableau, including ability to independently build new dashboards and data reports

  • Knowledge of Global Markets risk and controls

  • Technical background, or experience interfacing with technical teams

  • Data and Trend Analysis

  • Fluency in (a) foreign language

  • Strategy Planning and Development

  • Strategic Thinking and Problem Solving

  • Continuous Improvement

  • Quality Assurance

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .

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