Job Information
Westhab Employment Center Workshop Facilitator in Mount Vernon, New York
ESSENTIAL DUTIES & RESPONSIBILITIES: Conduct program orientation and intake. Conduct individual needs assessments to identify strengths and barriers by using a variety of interviewing techniques focusing on the needs of the participants working with the employment specialist Review Individual Service Plans for residents participating in workshops to address barriers to employment and action steps to address those barriers. Assist with referrals to general equivalency degree completion and/or vocational training. Facilitate an intense job readiness attitudinal training component; coordinate leadership, community service and mentoring opportunities. Track and evaluate program participation and workshop attendance. Meet with participants on an individual basis to monitor progress while attending workshops; identify resources to meet supportive service (i.e., tutoring) and review progress towards goal attainment as identified on the Individual Employment Plan. Assist with placement in internships, apprenticeships, and employment opportunities. Build relationships with employers, community-based organizations and government agencies to promote collaboration, solve problems, and identify resources for participants. Follow procedures with regard to recordkeeping, documentation, confidentiality, and maintaining case files. Collaborate and conference with program partners as deemed appropriate to coordinate services and implement the program. Ensure program compliance especially as it relates to reporting within the database and program outcomes. EXPERIENCE, EDUCATION AND/OR SPECIAL REQUIREMENTS: Successful applicants must have strong written and verbal communication skills; must be able to provide good customer service, both in person and by telephone; must possess good organizational skills and have a high attention to detail. The successful applicant must have the ability to handle multiple tasks, prioritize work assignments, and maintain confidentiality. Requires a BA Degree in Human Services, Social Work and/or other related fields; or extensive experience working with adults. Must have at least 2 years of experience working with disadvantaged/hard to serve adults. Experience in delivering training or workshops is strongly preferred. In addition, must have strong computer skills. Must have a strong commitment to young people and re-orientating their lives, nurturing their leadership skills and enable them to make a difference in their lives and communities, as a whole. Must be able to handle crisis situations with minimum supervision. Must be able to work independently and as part of a team.