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Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

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Job Information

Robert Half ServiceNOW Development Engineer in Marysville, Ohio

Description

Our client is seeking a ServiceNow Sr. Development Engineer to provide input to multi-year roadmap for the ServiceNow Platform including consultation on platform expansion, customer growth, service implementation timing, as well as technical expertise to platform configuration/development standards. This role works with various project stakeholder and process owners to ensure solution are sound and cost effective to meet business needs. This role is key to delivering a high level of IT Services across the region as they will provide technical leadership in the design and architecture support to medium to large-sized projects, establish relationship with IT leaders, architecture, and vendor partners to help advance IT solutions integrations and services.

In this role, you will:

  • Maintain ServiceNow Platform

  • Stay current on ServiceNow products and applicable integrated technologies.

  • Develop test and implement new capabilities on the ServiceNow DEV/PROD platform.

  • Troubleshoot ServiceNow related issues and manage a ticketing queue for complex or escalated issues.

  • Oversee and maintain performance of ServiceNow instance.

  • Maintain and manage large discovery environments using multiple MID servers.

  • Migrate code through environments and resolve version conflicts.

  • Create and maintain ServiceNow Portal and related widgets.

  • Write and maintain client/UI and server-side business logic scripts.

  • Develop and maintain UI Policies Business Rules Client Scripts UI Macros Data Policies ACLs Notifications.

  • Lead technical management of the ServiceNow Platform Application Lifecycle.

  • Manage application lifecycle through planning and implementing a strong maintenance plan including regular cloning of QA Dev and Prod instances and upgrades regularly to N-1.

  • Maintain synchronization of instances coordinate with process owners and development teams and ensure appropriate testing and release processes.

  • Build orchestration workflows by leveraging features of the ServiceNow platform.

  • Research and implement new features technologies and methodologies.

  • Collaborate with peers to benchmark and bring best practices forward for world class networking and orchestration solutions.

  • Maintain high level of skills in ever changing platform mentor current and future ServiceNow developers process owners and users.

  • Lead the technical design of processes needed to sustain current and grow future ServiceNow modules while gaining valuable experience in modern systems processes and software development.

  • Develop and mentor team members in skill development and design thinking.

  • Encourage innovative thinking while balancing standards for the ServiceNow Platform.

  • Work together with other Honda Leaders to provide input for the direction and vision of IT Services enabled through the ServiceNow Platform.

  • Provide technical leadership and best practice input for Hondas ServiceNow Platform multi-year roadmap to meet business needs of faster delivery quality and cost effectiveness.

  • Participate in and recommend on-going continuous improvement for the region.

  • Work closely with team members and process owners to guide the delivery.

    Requirements

  • Bachelor's degree or equivalent years of experience.

  • 10 years of work experience on ServiceNow Database Enterprise Level Service Platforms.

  • 7-10 years of work experience in the design and implementation of IT solutions.

  • Advanced working knowledge with ServiceNow Platform Model.

  • ITIL v3 or ITIL 4 foundation level certification, preferred.

  • ServiceNow Certified System Administrator, preferred.

  • ITIL Certification, preferred.

  • ServiceNow Certified Application Developer, desired.

  • Deep understanding of ServiceNow APIs especially GlideRecord.

  • Application integrations experience using APIs web services scripts and transform maps such as REST and SOAP.

  • Understanding of Authentication methods including SSO LDAP SAML.

  • Complex Orchestration experience and an understanding of the underlying technologies.

  • Strong automation skills in Workflow and Flow Designer.

  • Proficient in ServiceNow ITSM knowledge - Incident Problem Change Knowledge Service Catalog management processes ITBM Agile project management and Performance Analytics/ Dashboards.

  • Understanding of IT Service Management ITSM related to common service level agreement SLA measurements.

  • Experience with creating and maintaining scripted REST APIs with expertise in out-of-box APIs such as the Table API.

  • Proficient in Active Directory logical hierarchical organization of directory services for ServiceNow integration

  • Builder/component development and Test Management and Automated Test Framework are all a plus.

    Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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