Job Information
Entergy Manager, Identity Management System Support in Little Rock, Arkansas
Manager, Identity Management System Support
Date: May 10, 2024
Location: The Woodlands, Texas, United States
Company: Entergy
Posting End Date:
Work Place Flexibility: Hybrid
Legal Entity: Entergy Services, LLC
This position may be filled in The Woodlands, TX area or Little Rock, AR area
JOB SUMMARY/PURPOSE:
The Manager of Enterprise Identity System Support will be responsible to ensure that all identity, Privilege and Access Management operates efficiently, reliably, and in compliance with required regulations, policies, and processes. The Manager provides guidance, shares knowledge and skills with team members, and ensures that all processes and procedures are followed within Enterprise Identity System Support Team as they drive customer programs to an advanced state of information security maturity.
JOB DUTIES/RESPONSIBILITIES:
Determine staffing requirements: guides recruiting, hiring, training, development, and retention of highly qualified team members
Manage individual and team performance to consistently meet performance standards
Develop a deep understanding of operational risks and drive the response process to minimize the impact of these risks
Responsible for after hours and weekend activities for clients
Ensures services are delivered by closely adhering to SOP’s and Work Instructions
Establish and maintain metrics that provide assistance with managing to a high level or productivity, supportability and operational readiness
Identify problematic trends and take proactive steps to mitigate negative impacts to customer base
Provide guidance and feedback to subordinates, to include training, performance review and coaching
Ensures adherence to contracts, best practice, SOP’s and CIP Compliance guidelines
Assist with project related security strategies, as required
Risk management mitigation and analysis
Provide detailed, accurate and timely reports to management as required.
Collaborate with key partners to build innovative and creative security strategies
Provide information and tactical guidance to leadership during incidents
Oversee training and exercises to ensure IAM team proficiency
Conduct after action reviews to identify lessons learned and best practices
MINIMUM REQUIREMENTS:
Minimum education required of the position
Bachelor's degree in Information Management, Computer Science, Mathematics, Engineering, related field or equivalent work experience
Minimum experience required of the position
7+ years of proven and successful leadership experience
Experience with Access Reviews process and procedures
Knowledgeable in 1 or more Identity and Access Mgmt products
Experience with enterprise directory solutions
Compliance and Audit experience (NERC CIP & SOX)
Minimum knowledge, skills and abilities required of the position
Proven success managing a team of people and portfolio of accounts
Capability to drive performance and achieve excellent results
Ability to work effectively with team members and with customers
Self-motivated, with ability to manage and follow up on multiple tasks simultaneously
Demonstrated organizational and scheduling skills, strong time management skills
Analytical ability, consultative, and strong judgment
Ability to approach problems from multiple angles and find creative solutions
Effective verbal and written communication skills
Strong understanding of Information Security concepts and trends
Demonstrated commitment to customer service with excellent oral and written communication skills
Ability to provide 24/7 on-call support
Any certificates, licenses, etc., required for the position
Industry standard certifications are a plus (CISSP, PMP, CISM, MCSE etc.)
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Primary Location: Texas-The Woodlands Texas : The Woodlands || Arkansas : Little Rock
Job Function : Professional
FLSA Status : Professional
Relocation Option: No Relocation Offered
Union description/code : NON BARGAINING UNIT
Number of Openings : 1
Req ID: 114763
Travel Percentage :Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en_US) to view the EEI page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here (humanr@entergy.com?subject=Accessibility) and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity (https://www.dol.gov/agencies/ofccp/manual/fccm/2l-equal-opportunity-clauses-and-other-requirements/2l00-equal-opportunity) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .
Pay Transparency Notice:
Pay Transparency Nondiscrimination Provision (dol.gov) (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
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