Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

National Express Area General Manager in Lisle, Illinois

National Express companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Lisle, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. Learn more at nellc.com.This position will be located in WI

Responsibilities:

  • Developing relationships with customer base and ensuring General Managers have significant customer relationships throughout their area

  • Understanding the customer contracts and compliance needs

  • Ensuring the area is meeting all contract responsibilities

  • Ensuring the area has a business plan and budget

  • Reading financial statements for the area, analyzing them, and developing action plans

  • Ensuring the General Managers know how to read relevant financial statements and can develop appropriate improvement plans

  • Tracking area and CSC results, defining trends, and anticipating impacts

  • Identifying customer trends and defining the behavior of competitors in the region

  • Identifying growth opportunities in the division and developing strategies for contract negotiations

  • Translating customer/competitor/industry trends for the regional team

  • Ensuring an Employee Relations plan is in place and executed

  • Ensuring that internal talent pool within the area is identified and developed

  • Ensuring company’s process, policy, and initiatives are understood and being followed

  • Ensuring business tools are being utilized

  • Ensuring GM’s have coaching plans and coaching notes for the members of the Customer Service Center staff

  • Ensuring GM’s and staff attend workshops, seminars, and learning events

  • Other duties as assigned

Qualifications

Qualifications:

  • Bachelor’s Degree or equivalent preferred

  • 5 + years operations experience required

  • 3-5 years management experience with demonstrated ability to coach and develop employees and improve performance

  • Demonstrated progressive experience within an organization; managing multiple sites a plus

  • Service industry experience preferred

  • Desire to coach and mentor others

  • Experience managing budgets and analyzing financial performance

  • Ability to accurately forecast weekly, monthly, quarterly, and annual revenue streams

  • Strong customer service orientation

  • Excellent consultation, advisory and influencing skills to provide advice and guidance on a broad range of issues

  • Demonstrated leadership skills and the ability to delegate necessary responsibilities involved in managing a large workforce operation

  • Strong working knowledge of MS Office Software (Outlook, Word, Excel, PowerPoint); working knowledge of Accounting Software and Oracle preferred

  • Excellent verbal, written, presentation, and interpersonal skills

We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan. The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.

At National Express our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

National Express LLC’s independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer .

Company Name Is : Durham School Services

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