Job Information
Elevance Health Manager Provider Relationship Account Management in Kansas City, Kansas
Location: Topeka KS, Kansas City KS
Hours: M – F Standard Working Hours
Travel: Hybrid (1-2 days onsite per week) In state travel to clients as needed
Position Overview:
Oversees the Provider Relationship Account Mgt. team responsible for the development and maintenance of the company's physician and provider delivery system through positive provider relationships.
How You Will Make an Impact:
Manages and oversees processes to ensure provider account teams/cohorts are sufficiently staffed and trained in providing timely issue resolution, provider education/orientation, evaluation of network adequacy and recruitment into the provider network
Manages the workflow of the provider relationship account team and has budget accountability
Acts as a liaison to ensure that all internal matrix partners and external stakeholders are effectively informed
Monitors team activities to assure staff meets performance standards and is operating effectively and efficiently; resolves escalated issues
Hires, trains, coaches, counsels, and evaluates performance of direct reports
Traveling to clients and work related events as needed
Required Qualifications:
- Requires a BS/BA degree in business or related health field and a minimum of 3 years of provider relations experience; 3 years leadership/management experience; or any combination of education and experience, which would provide an equivalent background
Preferred Qualifications:
Experience in Medicaid Business is a must
RFP experience is strongly preferred
Excellent Interpersonal skills strongly preferred