Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Cribl, Inc Technical Support Engineer in Jackson, Mississippi

This is a Job Description for a Technical Support Engineer in Jackson, Mississippi

Summary: Cribl is seeking a Senior Technical Support Engineer to ensure customer success by providing enterprise-level support to our customers and partners. We are a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams.

Duties & Responsibilities:  Develop a deep technical understanding of Cribl Stream and our other products. Provide extraordinary technical support to our Enterprise customers and across various channels such as Slack, Email, online meetings, etc. Research, diagnose, troubleshoot, and identify solutions to resolve customer issues. Follow standard procedures for reproducibility and escalation of unresolved issues to the appropriate internal teams. Provide prompt and accurate feedback to customers, set achievable expectations, and ensure proper recording and closure of all issues. Provide and document knowledge in the form of knowledge base tech notes, articles and participate in real-time forums (e.g., Slack) for real-time questions.

 Requirements and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}: BS degree in Computer Science or similar degree, or equivalent work experience. 5+ years' experience supporting enterprise customers or working hands-on with distributed systems. Passionate about working on complex technical issues.  Expert-level troubleshooting, problem-solving skills, and critical thinking. Excellent client-facing skills, excellent written and verbal communication skills. Experience with Linux, AWS, Azure, and Networking. You currently live in Canada or the United States.

Equal Opportunity/Affirmative Action Employer.  

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