Job Information
MCNEELY'S STORE & RENTAL Tool Rental and Sales Associate in Franklin, North Carolina
About Us
At McNeely's Store and Rental we strive to be a one stop shop for our customers. We provide a large assortment of building supplies, sell and service power equipment, and offer a large variety of rental equipment throughout western North Carolina and upstate South Carolina. We proudly operate eight stores; six in North Carolina and two in South Carolina. We strive to provide our employees with corporate benefits without losing our family business atmosphere.
We also want our positions to provide You with room to grow in your career within McNeely Companies. Our stores are one division within our bigger organization which operates in the aggregate and concrete business as well. We encourage our employees to demonstrate exceptional character as well as enjoy their work!
Job Type: Full-time
Pay: From $15.00 per hour
What You'll Do
Our McNeely's Store and Rental - Franklin's location is now hiring for a full-time rental and sales associate! Job responsibilities include inside customer sales, rental equipment customer service, small-engine sales and parts, stocking inventory, loading and unloading rental equipment and sales items, and helping to maintain a busy store. Qualified applicants will need to have excellent customer service skills, excellent communication skills, basic computer skills, be able to lift 50+ pounds, and the ability to work in a fast-paced environment. Experience with equipment and small-engine sales is preferred, although not required. We offer extremely competitive pay and full benefits; including health insurance, safety bonus, group dental and vision, 401K plan, paid vacation, store discounts, free personal use of rental equipment and more! Will have to pass pre-employment drug test and background check.
Responsibilities
- Have a positive, can do safe attitude each day!
- Ensure high levels of customer service.
- Welcome customers to the store and answer their queries, in person and over the phone.
- Help to maintain a busy store including keeping the store clean and presentable. Assist in keeping equipment clean, inventory stocked, and deliveries scheduled.
- Process POS (point of sale) purchases and accurately complete rental contracts for customers.
- Cross sell products and help recommend items to help the customer get their project completed.
- Handle returns of merchandise.
- Team up with co-workers to ensure proper customer service.
- Build productive trust relationships with co-workers and customers.
- Comply with inventory control procedures.
- Suggest ways to improve our store and its processes.
- Availability to work 45+ hours per week during business hours 7am-5pm.
- Availability to work some Saturday shifts from 8am-12pm.
Skills
- Have a positive, can do attitude!
- Proven work experience as a retail sales associate, experience in rental equipment, experience in power equipment, or similar role. Although experience is preferred, it is not necessary for this position.
- Mechanic experience and small engine certifications. This is not required for the position but would benefit potential candidates.
- Basic understanding of sales principles and customer service practices.
- Proficiency in English.
- Basic math skills.
- Hands-on experience with POS transactions a plus.
- Solid communication and interpersonal skills.
- A friendly and energetic personality with customer service focus.
- Ability to perform under pressure in a fast-paced environment.
- High school degree
What You'll Like About Us:
Company Culture - We provide corporate benefits with a family atmosphere. Our people share a competitive drive for excellence in an environment of trust, teamwork, open-mindedness, and communication.
Safety - We are committed to creating a safe work environment and protecting all employees and customers.
Meaningful Work - What sets us apart is the work we do impacts aily lives - and every employee contributes. The products we sell and rent are used to build roads, schools, hospitals, airports, and housing throughout the regions we serve!
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