Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,309,785)

Job Information

Emerson IT Service Delivery Analyst - Metepec in ESTADO DE MEXICO, Mexico

This is an IT Support position within the LATAM Enterprise IT Team based in Metepec, with the following main responsibilities:

  • Support the IT and Telecommunications Infrastructure for the specified Area/site ensuring the utilization of Hardware, Software and Communication Systems are consistent with the Global IT strategy.

  • Onsite support, working closely with centrally provided IT services including design, operations and service desk to meet the agreed service levels.

  • Build the relationship between IT and the Business to become the recognized and valued partner for the delivery of IT Service.

Specific Responsibilities

Planning & Administration

  • Provide information and assist IT Service Delivery Supervisor when requested

  • Follow and enforce Emerson policies regarding IT management, security, standards and procedures

  • Assists users with business proposal generation, regarding our standards and policies

IT Infrastructure & Support:

  • Always ensure optimum support for end-users within agreed service levels

  • Ensure that relevant IT documentation is maintained and up to date

  • Support and maintain the IT Infrastructure security standards to be compliant with the Emerson security policy

  • Support and maintain the IT Infrastructure systems and data access – to be managed in collaboration with Service Desk

  • Support and maintain the IT Infrastructure backup and recovery including Disaster Recovery Planning

  • Support and maintain the IT Infrastructure asset management – including Hardware lifecycle management and SW licensing

  • Support and maintain the IT Infrastructure audit compliance

  • Support the appropriate level of service for a centrally provided and maintained IT Infrastructure for: server, clients, printers and other standardized peripherals, data communication (LAN, WAN, WLAN, VPN access and required components), voice communication (local and remote)

  • Uses ServiceNow as the central point for all IT issues and service requests

Communication:

  • Establish good working relationship with users and other sources of support and assistance

  • Build the relationship between IT and the Business to become the trusted partner for delivering value and high levels of Service. All provided services must be aligned to Enterprise IT objectives and requirements.

Requirements:

Education:

  • College/University degree in a related field or experience may be considered in lieu of formal education

Experience:

  • 0-3 years’ experience within a general IT environment

Skills/Knowhow:

  • Uses basic understanding of the IT Field:

  • VMware ESXi / VCenter knowledge

  • Windows Server 2012/2016/2022

  • Cisco networking knowledge

  • Active Directory, GPO & policy design and support

  • Security & Compliance tools (e.g. MECM, WSUS, FireEye, CrowdStrike)

  • IP networking administration and services including DNS, DHCP

  • Independently completes diverse tasks of the job and applies and enhances knowledge and skill in:

  • Microsoft Windows Operating Systems 7 - 11

  • Language: English

  • Performs without assistance for:

  • Spanish Language

Other Requirements:

  • Availability to travel in the designated area/country

  • Flexible towards working hours for maintenance activities

Requisition ID : 24004499

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

DirectEmployers