Job Information
East Boston Neighborhood Health Center PrEP Navigator in East Boston, Massachusetts
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
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Time Type:
Full time
Department:
Project Shine
All Locations:
East Boston
Description:
The PrEP Navigator works under the direction of the PrEP Program Manager and with the Primary Care Prep Expansion team to provide care navigation and coordination services for patients who do not have HIV and have self-identified or have been referred as high-risk for HIV infection. The PrEP Navigator provides guidance, counseling and advocacy to clients in need of assistance accessing Pre-Exposure Prophylaxis (PrEP), Non-Occupational Post Exposure Prophylaxis (nPEP), Sexually Transmitted Infections (STI) testing and comprehensive medical care. Together the PrEP team schedules intakes and follow up appointments, coordinates treatments and refills with the provider, and provides sexual health education. The PrEP Navigator will also provide Counseling and Testing Services to patients on PrEP.
Duties and Responsibilities:
Collects information during risk assessments/sexual histories and refers patients to appropriate services.
Provides health education, creates risk reduction plan with patient, and provides medication adherence support.
Connects patients to benefits programs such as Mass Health/Health Connector, PrEP Drug Assistance Program (PrEPDAP), Copay Cards, and other programs.
Maintains concise and accurate documentation according to departmental standards including but not limited to chart notes in patient electronic medical record, MA DPH forms, internal database, and other forms required by funders.
Facilitates timely scheduling to ensure proper testing, treatment, follow-up, and refills.
Provides HIV/STI counseling & testing: is able to provide client-centered HIV/STI counseling services and has phlebotomy certification/experience or a willingness to be trained in phlebotomy.
Tracks and documents patient follow-ups and barriers to follow up.
Serves as a key contact to Primary Care and other NeighborHealth clinical departments providing follow up/support referrals and assistance with PrEP services as outlined above.
Will work closely with health educators and other patient navigators to ensure aligned workflows, processes and documentation.
Provides training on PreP services at NeighborHealth to new staff and clinicians.
Assists with reporting, CQM and compliance requirements.
Collaborates with the rest of the Project SHINE team in outreach efforts: such as testing day and HIV/AIDS awareness days, social media campaigns for PrEP education/outreach, and PrEP/nPEP education of NeighborHealth interdepartmental providers.
Collaborates with MA DPH Field Epidemiologist when referrals are appropriate.
Stays up to date with PrEP developments as new medications and new methods are approved.
Requirements:
Bachelor in Science or Arts preferred or equivalent experience in related field
Fluent in Spanish or Portuguese required
Community engagement; health education and promotion
Eliminating access to care and addressing social determinants of health
Experience working with diverse and/or special populations, including but not limited to Latinx community, LGBTQIA+, non-US born persons, persons who inject drugs.
Working in community health setting
Utilization of social media; and workshop facilitation
Must have basic computer, communication, and writing skills
Benefits:
Medical, Dental, and Vision Coverage
Life and Disability Insurance
401(K) Retirement Plan
Tuition Reimbursement
Flexible Spending and Transportation Accounts
Paid Holidays, Vacations, Sick, and Personal Time
Generous Staff Development Benefit
Excellent Malpractice Coverage
Pet Insurance
Free Parking and much more
There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.
We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!
Medical & Dental Coverage
Life and Disability Insurance
Privileges at Boston Medical Center for Providers
401(K) Retirement Plan
Educational Assistance
Flexible Spending & Transportation Accounts
Paid Holidays, Vacations, Sick and Personal Time
A Generous Staff Development Benefit
Excellent Malpractice Coverage
A Designated Medical Staff Office for Physician Support
Free Parking
And Much More…