Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Blue Cross Blue Shield of Michigan Customer Service Rep I - MA Servicing (Detroit) C-S-R in Detroit, Michigan

Customer Service Rep I Full-time Shift: 8:00 am to 5:00 pm (Shift bidding process based on seniority) Detroit, MI Analyzes, evaluates, resolves and primarily responds to low complexity level membership issues under various product lines. * Primarily conducts low complexity internal and external research to determine and request the data needed to handle inquiries regarding membership. * Analyze and service various product lines in the area (i.e., Facility, Professional). Provide responses by telephone, check-off letters, and/or automated letters. * Follow department/corporate reporting requirements (i.e., PCRS, ICS, Special Surveys and Manual counts). * Organize work to meet National/Corporate/Department Production and Quality Standards. * Reroute misdirected inquiries. * Primarily evaluates membership issues/inquiries and price/adjudicates low complexity claims/inquiries. * Interact with others inside and outside the organization to resolve the inquiry/claim related problems. * Influence customers to accept the reasonableness of decisions and actions. * Other duties may be assigned. "Qualifications" Education and Experience * High school graduate or GED equivalent. * One (1) year of related work experience in areas such as public/customer service, sales representative, claims processing, membership enrollment or one (1) year of public contact in positions such as teaching, social service work, bank teller, medical assistant/office assistant. * One (1) year of total related experience or in the absence of internal BCBSM experience, the following may apply: One (1) year of related work experience in areas such as public/customer service, sales representative or claims processing. * Demonstrated knowledge of policies, practices and procedures related to membership. * Demonstrated ability to analyze data and resolve problems related to membership. * Demonstrated command of all skills necessary for oral and written communications in a clear, concise and tactful manner. All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, protected veteran status or status as an individual with a disability.

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