Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Citigroup Customer Solutions Officer in City of Taguig, Philippines

The Customer Solutions Officer role (Service Analyst 1) in CBPS is an entry-level position servicing off-shore clients of Citi . The overall objective of this role is to provides world class service excellence to Citi global clients by offering a remarkable phone and digital banking experience. They handle customer service-related concerns of Citi clients that may involve general service inquiries, billing and disputes, credit, collections, retentions, mortgage, fraud, telesales, rewards inquiries and fulfillment. The role also ensures customer inbound and outbound telephone inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. They Identify and fulfill clients’ necessities by providing an exceptional customer experience

Qualifications:

  • International BPO voice experience is a plus

  • College Graduate of any 4 year course

  • Fresh Graduates without prior work experience

  • Undergraduates need to have 6 months BPO international voice experience

  • Above average English communication skills and comfortable speaking with other nationalities

  • Amenable working on shifting schedule, holidays & weekends (fixed 5-day work week)

  • Amenable to working in Bonifacio Global City, Taguig

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

BENEFITS OF WORKING IN CITI:

We offer a competitive salary package of 26-33K and other great benefits including:

  • Ensure accuracy of research and compliance advice provided to members of sales force team

  • HMO Health Insurance from day 1 for you and your unlimited qualified dependents

  • Life Insurance from day 1

  • Tuition Fee Reimbursement

  • Retirement Plan

  • Staff Loan

  • Bereavement Assistance

  • Total of 35 leaves credits in a year

CAREER GROWTH:

  • Citi Philippines continues to grow and has unveiled its newest Citi Headquarters in BGC called the Citi Plaza​

  • Citi Philippines continues to grow and has unveiled its newest Citi Headquarters in BGC called the Citi Plaza

  • Be part of our fast-growing teams of Customer Solutions Officers

  • Internal movement career opportunities within Citi

  • CBPS may assign candidates to different businesses based on candidate profiles, available openings & business needs

*BY APPLYING TO THIS JOB POSTING, I HEREBY AUTHORIZE CITI, ITS AUTHORIZED THIRD PARTIES, AND ITS/THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND THIRD PARTY SERVICE PROVIDERS TO HOLD, USE AND OTHERWISE PROCESS MY DATA IN CONNECTION WITH MY JOB APPLICATION


Job Family Group:

Customer Service


Job Family:

Service


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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