Job Information
Bank of America Consumer Product Strategy Manager II - Client Protection in Chicago, Illinois
Consumer Product Strategy Manager II - Client Protection
Phoenix, Arizona;Belfast, Maine; Plano, Texas; Richmond, Virginia; Newark, Delaware; New York, New York; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois; Jacksonville, Florida
Job Description:
LOB Job Description & Responsibilities :
This job is responsible for managing a group of team leaders and employees who develop strategies and drive analytics to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include setting strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.
Our mission is to help our product teams develop amazing products that make our clients’ financial lives better AND protect our customers from fraud and scams. If you share that passion and are looking for a high profile, strategic role then we have a great opportunity for you. We are investing in world-class solutions to protect our clients from fraud and we are searching for the right leader to help drive that transformation! We are seeking an experienced fraud leader who can champion the design and development of fraud controls for new products and initiatives. Successful candidates will have deep fraud expertise, creative problem solving, and a digital-first focus. They will also need strong collaboration and influencing skills and leverage those to ensure there is ongoing strategic engagement between the Product organizations and the Client Protection (Fraud) organization.
As a Fraud Strategic Enablement leader, you will:
Partner with Product leaders and experts to understand the strategic goals of the product teams
Drive partnership and collaboration between the fraud organization and product leaders
Develop routines to stay informed of ongoing and emerging fraud trends within Bank of America and the industry
Lead the fraud risk and impact assessment of new products, initiatives, and functionality
Design end to end fraud defense/controls for new consume and small business banking products
Act as the Fraud Risk Champion and approve the fraud controls for major new initiatives and processes
Ensure the business is protected, customer experience is optimized and Client Protection’s (Fraud) readiness
Required Skills :
Analytical Thinking
Business Analytics
Data Mining
Fraud Management
Business Process Analysis
Critical Thinking
Influence
Relationship Building
Strategy Planning and Development
Business Case Analysis
Proven track record of being able to drive projects from idea to execution
Strong strategic thinking and problem solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address
Ability to work across organizational lines to drive results
Ability to influence effectively at executive levels
Prior experience in developing policy and/or technology requirements for initiatives
Bachelor's Degree
Desired Skills :
Prior experience in Fraud Strategies, Digital Risk, Authentication, New Acct Openings, or other related risk fields
Experience in Six Sigma, Lean, Agile, JIRA
Prior experience leading strategy or initiative development in a digital context (product development, etc.)
Prior consulting experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .