Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,197,150)

Job Information

SAIC IT Service Management (ITSM) Systems Engineer in CHANTILLY, Virginia

Description

JOB DESCRIPTION:

SAIC has an immediate opening for an Information Technology (IT) Service Management (ITSM) Systems Engineer with experience within the ITIL domains of Service Strategy, Service Design, Service Transition and Service Operation. Candidates will be expected to bring a strong working understanding of the ITIL Framework to oversee ITIL process improvement efforts, identify service deficiencies, and create structure to mature service delivery processes. While current operational emphasis is on ITIL v3, the successful candidate will help chart the customer’s organizational conversion to an ITIL 4 structure. As the operational environment evolves, candidates will be required to strategically assess the customer’s vision to seek opportunities to influence and improve service delivery quality. Strong oral and written communications skills will be called upon to track, document, and clearly communicate concise delivery observations on multiple, concurrent activities.

As a SETA advisor, candidates will be required to demonstrate value-added judgment, and advise the government on various program activities. The successful candidate will produce recommendations and deliverables in a thorough, practicable, and consistent manner congruent with the organization's objectives. US Citizenship required. Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with Poly is required to start and must be maintained.

RESPONSIBILITIES:

The successful applicant will participate within a team defining, managing, and improving the ITIL sub-processes of:

· Release and Deployment Management, to include hardware and software release and deployment planning and readiness reviewing

· Service Validation and Testing, to include verifying and validating test management plans, entry and exit criteria, and deficiency reporting

· Change Evaluation, to include understanding the intended/unintended effects of the proposed change, as well as evaluating predicted verses actual performance of proposed changes

· Event Management, to include assessing when events become incidents and/or problems

· Strategic Assessment, to include analyzing internal/external factors, establishing service objectives, aligning the services with customer desired outcomes, and prioritizing investments

· Product Development, such as the creation of Service Level Requirements (SLRs), Service Level Agreements (SLAs), Operational/Organizational Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates

· Service Level Management, to include drafting and negotiating SLAs with service providers, reviewing and reporting on achievement of service thresholds and objectives

Qualifications

REQUIREMENTS:

  • Must be a US Citizen

  • Bachelors in a STEM field of study and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience. *Applicable work experiences may be considered in lieu of degree

  • ·ITIL v3, or 4 related certifications are a plus, but not required

  • ·Certified Program Management Professional (PMP) is a plus, but not required

  • ·Scaled Agile Framework for enterprise (SAFe) is a plus, but not required

  • Must possess and maintain a Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with Poly

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2405909

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

DirectEmployers