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Jake's Unlimited General Manager - Jake's Sweet Shoppe Chandler in Chandler, Arizona

Jake’s Sweet Shoppe, home of the famous Unicorn Cotton Candy Taco™ , is on the lookout for a dynamic General Manager to steer our team towards even sweeter success.  Located in downtown Chandler, Jake’s Sweet Shoppe is a beloved destination for those seeking a unique and memorable dessert experience. As the General Manager of Jake's Sweet Shoppe, you're the superhero behind the curtain, ensuring everything runs like a well-oiled machine. Your mission? To oversee the shop's pulse from finances to operations, infuse technology in our processes, lead a vibrant team, and make sure our administrative game is top-notch. You're the glue holding our commitment to outstanding service and unwavering standards together. This role offers a competitive salary, quarterly and annual performance-based incentives, and a chance to be part of a passionate team in a thriving, community-focused business.

What You’ll Be Doing:

  • Be the Go-To Leader: Manage the shop’s operations, making sure everything works smoothly and efficiently.

  • Make Our Guests Smile: Offer top-notch service that meets Jake’s Sweet Shoppe standards, swiftly handle any guest concerns to guarantee a visit they’ll rave about.

  • Hit Our Financial Goals: Drive us to meet and beat financial goals by sticking to budgets, boosting sales, and maximizing profits while keeping an eagle eye on expenses.

  • Quality Is Key: Ensure everything from our treats to our tweets is perfect, sticking to the Jake’s Sweet Shoppe quality checklist.

  • Keep Us Shining: Oversee the shop’s tidiness, safety, and upkeep because first impressions last.

  • Build an Awesome Team: Scout, train, and mentor our crew, fostering a culture of growth, positivity, and adherence to our core values.

  • Guide and Inspire: Offer daily wisdom to the team, underlining the importance of responsibility and top-notch service.

  • Stocked and Ready: Keep us prepared by managing inventory and supplies for uninterrupted shop operations.

  • Dot the I’s and Cross the T’s: Handle all paperwork and reports accurately and on time. Tackle any standards slip-ups swiftly.

  • Spread the Word: Support our marketing whirlwind and pitch in with local strategies to keep the buzz going.

  • Safety First: Stick to safety protocols like glue, ensuring both the shop and the goodies meet all health and legal standards. 

    What You Need to Bring to the Table:

  • A solid track record in running a show smoothly - business operations are your jam.

  • Killer communication skills and the knack for working well with everyone.

  • Leadership mojo, with a talent for inspiring and holding the team to high standards.

  • Organizational wizardry, leadership flair, and the ability to juggle time like a pro.

  • A head for numbers and a sharp analytical mind.

  • A history of setting ambitious goals and smashing them.

  • Problem-solving chops with a keenness for data-driven decisions.

  • Tech-savvy, with a good grasp of necessary software and tools.

  • A steadfast commitment to integrity and ethics.

  • A lively, energetic spirit who believes work can (and should) be fun!

    What We Offer:

  • Competitive salary and performance-based incentives. 

  • Paid time off.

  • Employee discounts. 

  • Fun and upbeat work environment.

  • Casual dress code.

  • Professional development opportunities.

    To apply, please submit your resume and a cover letter detailing your experience and why you would be a great fit for our team to dsterzinar@jakesbrands.com.

    The Sweet 1 LLC dba Jake's Sweet Shoppe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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