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Forrester Account Manager IV in Cambridge, Massachusetts

At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

The Account Manager IV for premier accounts grows, uncovers, and develops opportunities globally within Forrester’s largest accounts. The AM is accountable for achieving specified new business revenue targets within clients while maintaining a relationship with the key stakeholders within the accounts. The individual will be working directly with Forrester’s research leadership and other key resources as necessary to formulate strategy and is rewarded for client retention and enrichment sales.

Job Description:

  • Find and generate new revenue through the sale of Forrester’s data, research, and advisory products.

  • Maintain an appropriate incremental sales pipeline to achieve account renewal and enrichment goals and update/maintain Forrester's sales pipeline system.

  • Expand and develop executive-level client relationships while maintaining quality relationships to retain clients.

  • Leverage existing relationships as references in order to develop and close opportunities in other parts of designated accounts.

  • Use analytical skills to understand our clients’ changing business and technology issues and needs.

  • Work strategically to develop and execute account plans that position Forrester as a strategic resource.

  • Properly position and manage internal resources to align with external opportunities.

  • Communicate professionally to both internal and external audiences.

  • Forecast accurately.

Job Requirements:

  • Five-plus years’ experience managing complex Global 2000 client relationships, over achieving new business revenue goals, and managing personal sales strategies.

  • A background in marketing or technology and someone who is comfortable selling to senior marketing, product management and strategy roles.

  • Effective organization and time management skills; impeccable written and phone communication skills.

  • A results-oriented team player.

  • Someone who is conversant in marketing and business technology trends.

  • A bachelor’s degree or equivalent experience.

  • A fast learner who is at ease with technology.

We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.

Let’s be bold, together.

Explore #ForresterLife on:

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Glassdoor (http://www.glassdoor.com/Overview/Working-at-Forrester-Research-EI_IE6443.11,29.htm)

FLSA Status:

Non-Exempt

Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com .

Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

Benefits at a Glance (https://go.forrester.com/wp-content/uploads/2024/04/Forrester-2024-Benefits-at-a-Glance-US-locations-non-Cambridge.pdf)

Benefits at a Glance - Cambridge

At Forrester, we’re bold. We make big moves, transform businesses, and define the future. We’re the people who challenge, who innovate, who dare to discover. We’re a community of smart people and vibrant voices coming together to do what’s right by our clients and each other. Our success is driven by curiosity, courage, and customer obsession. Here you can be bold at work. Join us and build an extraordinary future.

With you, we’re not just bold. We’re bold, together.

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