Job Information
Sevita Executive Director of Business Operations in Boston, Massachusetts
At Sevita we believe that everyone deserves to live well. For more than 50 years, our team members have provided home and community-based health care for adults, children and their families across the United States. As a member of our corporate team, you’ll help shape the work that supports how our business runs, the services we provide, and the relationships we build with those we serve and each other. Join us, and experience a career well lived.
Executive Director of Business Operations- CFS
Hybrid- Candidate location preferred: Eastern United States.
Oversees the implementation of standardized systems to streamline processes related to quality improvement, compliance, customer service, and general operational systems to facilitate quality, efficiency and organic business growth. Responsible for the development and assessment of key performance indicators and the coordination of projects that directly involve implementation of systems that streamline operational systems, while ensuring alignment among key company stakeholders.
Coordinate procedures and work to improve existing processes for maximum clarity, efficiency, and success
Collecting, analyzing, and interpreting data to identify trends and opportunities for improvement in systems and processes
Developing and implementing effective KPIs to measure performance
Creating performance reports and presenting findings to relevant stakeholders
Collaborating with team members to develop and implement solutions to improve business performance
Conducting research and staying up-to-date with industry trends and best practices in the industry
Providing insights and recommendations to key stakeholders to inform decision-making
Establish standardized systems related to particular levers or key indicators to create synergy and efficiency in business systems and process
Recommend and participate in the development and performance management of operational leaders
Participate in developing organizational structure that facilitates efficient and effective operational activities
Assist with growing the business including but not limited to research, acquisition support and preparing requests for proposals
Identify, coordinate and implement strategies to develop leaders at multiple levels of the organization as assigned.
Lead or coordinate cross-functional teams in project execution or other process improvement initiatives, and is prepared to make recommendations or support with operationalizing next steps for timely delivery
Perform operations leader responsibilities to manage operations and oversee service delivery, strategic planning, leadership, vision, growth and development, financial management and profitability, employee supervision, regulatory compliance, quality improvement, stakeholder relations, lobbying and advocacy as assigned.
Perform other related duties and activities as required
Qualifications:
Bachelor’s degree or professional experience managing business operations
Minimum eight years of related experience required
Experience with healthcare or human services preferred
Alignment with the Company’s mission and our commitment to the people we serve and the services we provide
Excellent communicator in written and verbal form.
Ability to work strategic and collaboratively across departments.
Strong business acumen, with broad understanding of all aspects of business, including finance, marketing, and sales
Why Join Us?
Full compensation/benefits package for employees working over 30 hours/week
401(k) with company match
Paid time off and holiday pay
Enjoy complex work that makes a difference in the lives of those we serve
Career development and advancement opportunities across a nationwide network
Come join our amazing team of committed, caring professionals. Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years.
Sevita is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.
The Mentor Network is pleased to be an equal employment employer Women/Minorities/Veterans/Individuals with Disabilities