Job Information
Philips Global Installation Services – Team Manager dXR in Best, Netherlands
Installation Team Manager dXR will be managing & coordinating the Business installation teams in close contact with Markets, Functions and Businesses to achieve World-class Installation Performance. The Installation teams are instrumental in supporting from PDLM processes till enabling all installation models worldwide resulting in a compliant way of working directly impacting customer satisfaction.
Your role:
Drive and execute Global resources and tool planning for dXR and MR to support local installation models in/and together with the market and identification installation capacity bottlenecks regarding own resources pro-actively, and follow up by maintaining the installation schedule files and invoicing costs. This will be roughly 50-75% of your time spent.
Selection, supervision, coaching and development of installation teams to ensure an effective and efficient Installation operation.
Drive of installation performance, volume, quality and cost goals are met by utilizing efficient methods and maintaining appropriate staffing levels.
Driving continuous improvement activities to balance optimal Quality, Costs and Delivery related to sustaining and improving process yield, product design changes, cycle time improvement and Health&safety.
Contribution to determining priorities and action plans based on the performance data of the Installation Control Center
Assessment emerging installation technologies to enable the input for Design for Installations
Management and deployment of processes and standards with embedded quality including adherence to compliance with safety, regulatory- and environmental requirements as well as local laws, Philips General Business principles and other policies
You are a part of
The Global Installation Services team which is globally responsible for all installations at customer sites within Health Systems. A significant amount of these installations are executed by using installation teams based in the Businesses in Best. These resources spend 50% of their time installations on-site and 50% on support of manufacturing, development and improvement initiatives.
The Global Installation Management team consists of a highly motivated group of people with a huge variety in nationalities and backgrounds working together to drive the installation performance through continuous improvement on cost, quality and delivery.
You're the right fit if you have :
Ability to deliver on commitment (working to plan) and ability to manage priorities under tight deadlines
Is able to lead, coach and challenge team members on technical knowledge, possibly including installation managers
Master or bachelor degree or equivalent knowledge or experience level in Mechanical- / Electro mechanical- / Industrial- / Supply chain Engineering or related field
Minimum 5-10 years’ experience in a global installation operation with extended knowledge of the corresponding supply chain, R&D organization, Service Innovation organization, Philips training organization and technical support structures.
Has good understanding of finance, including product cost, budgeting, business cases, departmental costs
Has extended knowledge of products and services relevant for the role
Pro-active attitude, self-propelled and ability to pave no existing paths
Apply active listening skills using reflection, restatement, questioning, and clarification
Strong stakeholder management skills to all levels, motivate/engage people and conduct critical messages
Respects and values diversity of workforce on all angles
Responds effectively to unpredictable or unexpected events
Demonstrate a desire to understand Customer needs and drive for Customer satisfaction
Considers the relative costs and benefits of potential actions to choose the most appropriate one.
Has a strong End to End understanding of organization’s products, processes and services.
Ability to drive change and influence others within own organization
Proven diagnostic analytics and performance management skills
Drive for continuous improvements on people, processes and products
Knowledge of Lean, value stream and process management to drive improvements and to solve complex problems in an installation environment.
Excellent English level
Willingness to travel and work abroad 20% of the time
About Philips
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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