Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
Home View All Jobs (2,196,777)

Job Information

Systems Integration Inc ACD I3 Jr. System Engineer in Arlington, Virginia

Job Responsibilities

Assist with the design, operation, administration, maintenance, and provisioning of the I3 ACD system, owned and operated by the Integrated Infrastructure and Telecommunications Services Agency. The system consists of redundant CIC servers, media servers, MP 124s, Polycom/Nortel telephones, median 1000 gateways, Aspect server, DHCP server, screen server, audio server, and database and mail servers. Maintain servers with the latest software release, and security compliance with all Army information assurance requirements.

Tasks include but are not limited to:

  • Install desktop and telephone hardware/software related to the I3 ACD system for end user
  • Provide customized call trees, interactive voice recordings, and routing configurations based on customer requirements
  • Provide end user training and technical support to system customers
  • Provide upgrade projects to the I3 ACD and supporting systems for the improvement of service quality and capacity
  • Troubleshoot IT and determination of root cause of outages and system supporting the I3 ACD system
  • Provide consulting and analyzing system improvements and enhancements to meet customer requirements
  • Provide reports on the systems health, performance and capacity as required
  • Provide documentation of all system components, wiring, cross connects, and demarcation points
  • Manage Remedy tickets/queues for proper work flow and resolution of faults
  • Attend meetings, workgroups, forums, and Tiger teams as needed
  • Maintain professional attitude in face of high pressure working environment

Qualifications

Certified on the Interactive Intelligence, ICCE, I3 platform

Security+ Certified

Top Secret Clearance Required

High School Diploma or GED

2 years of college, technical or vocational school in telecommunications or related field (and combination of education, training, or experience).

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1280138-50198

DirectEmployers