Job Information
Zingerman's Mail Order Mail Order Seasonal Customer Service Center Holiday Crew in Ann Arbor, Michigan
*About Us *
Zingerman's Mail Order is the online and catalog shop for Zingerman's. We ship great food and gifts all across America, everything from bread and cheese to cured ham and tinned fish.
*What kinds of things do you do in this job? *
We take care of customers. They call, chat, email, fax and mail in their orders (yes, paper orders still happen!)
- We talk on the phone with many people each day.
- We email and chat online with guests.
- We train new holiday staff.
- We help our corporate clients each step of the way with their orders.
- We do the little things that knock our customers' socks off. Both socks.
*What is the pay? *
$15.50 per hour
*Where is this job? *
This is a job in our Service Center located at
720 Phoenix Drive, Ann Arbor MI 48108
. We are on the
AATA bus route
.
*What does it take to get hired in our Service Center? *
There are lots of qualities we are hoping to find in anyone who applies. But we don't have a lot of hoops to jump through. Absolutely no prior experience is necessary. There are just five
key things you'll need to be able to do:
- You can type at least 40 words per minute . It's not super fast, but it's not slow. We'll give you a test. Feel free to prep and take practice runs at typingtest.com .
- You know your way around a computer and the internet.
- You can read, speak, and write fluently in English.
- You can commit to your training which will be 3 days, you can choose between day & evening sessions.
- You are available to work a minimum of three shifts per week. We're open seven days a week. The three (or more) shifts may be any combination of the shift times below. (Multiple options that work for you are better, or you may opt to have all be from the same shift time.)
Shift 1: 8:45am -- 5pm Shift 2: 9am - 2pm Shift 3: 10am - 6pm []{s=""}