Job Information
Service Source Shift Supervisor - Bitty & Beau's Coffee in Washington, District Of Columbia
Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.
Job Summary
Ensure compliance with the performance work standards for food handling, serving, cleaning and distribution. Develop and implement Individualized Program Plan targeted to address vocational assessment and training needs as they relate to the performance of the Food Service Workers.
Primary Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
Inspect facility (with off-going shift leader if needed) using Shift Supervisor Check List, and General Manager Inspections for discrepancy corrections.
Inspect all employees reporting to work for complete uniform requirements as prescribed in company rules.
Assist in areas where needed, but not to the extent to limit monitoring the overall operation.
Monitor service areas, seating, bathroom, and prep area, for correct techniques, cleaning schedules and tasks.
Provide support and training to identify individuals in need of specific rehabilitation training, accommodation, or assistance to adequately perform the Food Service Worker Duties.
Additional Responsibilities
Ensure pastry cabinets, condiments, dispensers, and equipment is set up.
Notify General Manager immediately of malfunctioning, inoperative, unsafe, or hazardous equipment.
Utilize available manpower to the fullest extent during peak hours and employee breaks.
Assign employee breaks and replace absent employees for their particular shift.
Complete schedules for the Food Service Workers in a timely manner.
Perform other responsibilities as assigned.
Qualifications: Education, Experience, and Certification(s)
High school diploma or General Educational Development ( GED) preferred.
At least two years’ experience in supervising a cafeteria or multi-full food service facility required.
Must have attended and obtained a certification from an approved sanitation program required.
Experience operating routine office machines preferred.
Knowledge, Skills, and Abilities
A well-organized and self-directed individual who is a team player.
An individual who can relate to people at all levels of an organization.
Strong customer service skills.
Knowledgeable in the following areas: sanitation, conducting training, security, food preparation, customer relations, menu selection, safety and accident prevention, equipment maintenance.
Strong interpersonal skills and the ability to communicate verbally and in writing.
Ability to operate a computer using Microsoft Office software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk, sit, kneel and/ or crawl. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually loud.
What We Offer – for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.
ServiceSource is committed to hiring and retaining a diverse workforce and building an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information
ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 29,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.
To learn more, you may click on the following video link:
https://www.youtube.com/watch?v=hLeXVPuKm1Y&t=48s
What we do