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VISTA Technology Services End User Services Project Manager in United States

End User Services Project Manager

Summary

Title:End User Services Project Manager

Job ID:240013

Locations:Washington, DC

Description

VISTA Technology Services, Inc. (VISTA) is currently seeking an End User Services Project Manager to support our NAVSEA customer at the Washington Navy Yard in Washington, DC. This is a hybrid position reporting onsite 3 days a week.

Responsibilities

The Project Manager will provide project management support to the End User Services (EUS) portfolio within the Program Executive Office, and assist in the development and implementation of a comprehensive plan for the migration of Embarkables workstations from on-premises solutions to a cloud-based platform. They will be responsible for overseeing all programmatic documentation development, process development, and project management activities to ensure the successful implementation, testing, and logistics support of the Nautilus cloud-based Embarkables service. Additionally, they will:

  • Collaborate with cross-functional teams to develop and implement a migration plan, including all required documentation and programmatic inputs

  • Oversee the development of programmatic documentation, including Ship Alteration (SHIPALT), Temporary Alteration (TEMPALT), and associated documentation

  • Draft process-related user stories, acceptance criteria, and testing strategies

  • Manage and communicate changes required to the Operating Model to support the delivery of the Embarkables service under a Government Owned Government Operation with Contractor Support (GOGO-CS) model

  • Develop schedules, test plans, test events, and migration procedures

  • Utilize agile methodologies and ServiceNow to streamline project management and process development

  • Apply operational process and project management skills based on the ITIL framework, including Request Fulfillment, Incident, Configuration, Change, Event, and Asset management

Basic Qualifications:

  • Bachelor’s Degree and 5 years of demonstrated experience in DoD Program Management and Acquisition Management for ACAT programs across the acquisition life-cycle OR Associate’s Degree and 9 years of experience; 11 years of experience will be considered in lieu of a degree

  • Strong background in IT project management and process development

  • Strong leadership skills, experienced in managing complex, cross-functional projects, preferably within the defense or government sectors

  • Familiarity with the ITIL framework and its associated practices

  • Knowledgeable with Agile methodologies and project management tools

  • Proficient in ServiceNow

  • Excellent written and verbal communication skills, comfortable with and skilled at collaborating with cross-functional teams and interacting with senior and government personnel

  • Scaled Agile Framework (SAFe) Program Consultant Certified Training Coordinator desired

  • Active DoD Secret clearance required

Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information. U.S. Citizenship is required. For this position, VISTA will consider only applicants with an active DoD security clearance.

VISTA offers a strong compensation package and a competitive leave package. A generous benefit plan includes medical, dental, vision, life and disability insurance, tuition assistance and employer matching 401(k) plan.

To learn more about VISTA and to apply for this position, please visit our website at www.VISTAtsi.com

VISTA is an Equal Opportunity Employer/Minorities/Disability/Veterans Employer

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