Job Information
Elkay Mgr - Quality III in Norcross, Georgia
Mgr - Quality III
The Company
Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.
Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.
Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.
If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!
Job Summary
The Quality Manager is responsible for all aspects of the organization’s total quality function and driving the internal, Supplier, and Customer quality processes while leading continuous improvement activities following Zurn Elkay Business System (ZEBS), Lean Six Sigma and Quality Management principles. Quality Manager will develop, monitor and advise on the performance of the quality management system in manufacturing and office environments. As a member of the Site Leadership Team will lead the organizations efforts and passion about pursuing zero defects and promoting the practices to achieve the best processes leading the Manufacturing, Engineering and Quality teams towards world class manufacturing, while considering the customer, associates, and use of the Zurn Elkay Business System.
The Quality Manager ensures the implementation, proper execution and maintenance of quality control plans and procedures, as well as ensuring that the activities of continuous improvement are implemented and monitored through proper indicators of internal and external quality, and also responsible for the quality of the manufacturing measurement systems, the fulfillment of customer specific requirement applicable to Engineering and Operations, and also that new products and processes are properly implemented prior to the release to manufacturing. Will use leadership experience to coach and train associates on the methodologies, philosophy, and tools of the Zurn Elkay Business System so that they are understood, implemented, and applied by Manufacturing, Quality, Engineering and Customer Service functions.
This position will reside in either Norcross, GA or Erie, PA, and requires up to 25% travel. The Quality Manager will support initiatives at the following operational sites:
Norcross, GA
Erie, PA
Caddo Mills, TX
Commerce, TX
Key Accountabilities
Responsible for the development, implementation, management and maintenance of the quality system and regulatory compliance in alignment with internal and external quality standards
Lead business unit quality management team to ensure successful quality management systems implementation and engagement across all sites.
Drive quality standards throughout organization and serve as the advocate and voice of quality throughout the business creating a common culture of quality through communication, training and cross functional engagement.
Ensure robust systems for inbound, in process and outbound inspections preventing escapes and driving issues back to root cause resolution.
Work in collaboration with Zurn NPD / VA-VE / Sourcing teams to complete PPAP requirements, partner in supplier quality improvement projects and resolve supplier quality issues.
Serve as business point of contact for third party quality standard compliance and drive a system of readiness in all sites for audits. Provide onsite support in preparation for and during all audits.
Champion development and launch of integrated QMS platform to capture information, facilitate analytics, and drive process improvement.
Leverage quality data and VOC to drive analytics, root cause identification and corrective actions in order achieve best in class Internal and External DPMO and Cost of Poor Quality (COPQ)
Drive and oversee a robust system for quality tool calibration compliance.
Analyzes current processes, develops tactics, metrics and scorecards, and institutes data-driven process improvements which will link Quality, Manufacturing, Engineering and Customer Service objectives and goals worldwide.
Qualifications/Requirements
BS in Manufacturing, Mechanical or Industrial Engineering required.
6+ years of proven experience implementing and managing quality systems and teams.
2-4 years of supplier quality experience including new supplier onboarding through the PPAP process, problem resolution in collaboration with the supplier and ensuring adherence to quality standards. International experience a plus.
Experience leading a ISO 9001, QS9000, AS9100 or ISO/TS 16949 based Quality Management System (QMS) in a high-mix, assembly operation. Experience or exposure to IAPMO, NFS, and/or CSA standards a plus.
Extremely strong leadership skills including presentation, project management, problem solving, multi-tasking, influencing, and verbal/written communication skills a must.
Demonstrated experience analyzing data using spreadsheet applications, Microsoft Access, and/or Minitab and leveraging data to drive fact-based decision making and process improvement.
Lean and/or Six Sigma experience required. Green or Black Belt certification a plus.
Cast metals (casting, forging or machining) and plastic molding experience a plus.
ASQ certified auditor, a plus.
Total Rewards and Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Educational Reimbursement
Matching Gift Program
Total Rewards and Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Up to 3 Weeks Vacation
12 Paid Holidays
Annual Bonus Eligibility
Educational Reimbursement
Matching Gift Program
THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.
Equal Opportunity Employer – Minority/Female/Disability/Veteran
Zurn Elkay Water Solutions Corporation
What happens when two remarkable sustainability leaders come together as one?
A sustainability powerhouse is born, making a splash in the markets they serve and saving the planet one innovative installation at a time.
In early 2022, Zurn Water Solutions Corporation, a market leader in smart, sustainable water solutions, and Elkay Manufacturing, a commercial drinking water solutions leader, agreed to combine their two exceptional firms to become a single water solutions powerhouse.
Together, the combined company offers a comprehensive package of innovative, sustainable, specified, engineered water solutions and sustainable plumbing products that provide water safety, water quality, and water conservation through critical service environments, while delivering total building solutions for new construction and retrofit applications around the globe. Our innovative solutions enable customers to advance their ESG initiatives and reduce operating costs while providing students, patients, patrons, and people within public and private spaces a safe, clean environment and access to fresh, pure, potable water – the essence of life itself.
What makes Zurn Elkay Water Solutions Corporation special is our people and our culture.
While playing a leading role in sustainability and water access are remarkable, what makes Zurn Elkay’s story so compelling is the alignment of the two well-respected companies with powerful legacies and a combined 224-year company history and shared values and cultures where people matter most.
Sustainably inspired, the company has a deep commitment to Diversity, Equity & Inclusion, water, and environmental stewardship, and giving back to the communities where we live, work and play. Our powerful legacy of caring and commitment is made possible by the exceptional people that embody Zurn Elkay’s values.
We are looking for innovative, energetic people who want to help solve tomorrow’s challenges today. Our Total Associate Engagement core value means we work hard to ensure our associates have opportunities to grow and an inclusive culture in which to thrive. From formal training to on-the-job development and exposure to new businesses, when you join Zurn Elkay, you will join a collaborative organization that will give you opportunities to thrive and grow.