Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Disabled Veteran Solutions Remote Bilingual Customer Service Agent in Laredo, Texas

14.00-14.50 per hour | Laredo, TX, USA | Hourly | Full Time

Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits.

At DVS, we pride ourselves in our excellent communication skills and are motivated to provide exceptional customer service. With this position, representatives will provide customer service and work to resolve customer inquiries.

You will utilize your skills with every contact to achieve the following:

• Responds to inbound call inquiries.

• Assist callers navigating/troubleshooting equipment and open escalated technical support tickets when necessary.

• Assist callers with scheduling appointment times at selected locations.

• Open escalated technical support tickets when necessary.

• Responsible for creating and maintaining excellent documentation of all calls, questions, complaints, etc

• Initiates outbound calls to respond to inquiries and to follow-up with previous contacts.

• Responds to all inquiries in a professional, friendly, and timely manner.

Requirements:

• Ability to work remotely, including reliable, high-speed Internet; the ability to troubleshoot common computer issues; and a private, dedicated workspace is required.

• Must have a computer (laptop or desktop, Mac and Chromebooks are not compatible with platform), monitors, and a USB-wired headset.

• Minimum of High School diploma required: additional education preferred.

• Must be able to successfully pass criminal background check.

• Clear and concise verbal communication skills

• Ability to build rapport with callers.

• Must be available between the hours of 9am - 9pm EST, Monday-Friday.

• Bilingual in English and Spanish.

While DVS employment is open to all, DVS desires to reward Veterans and Military Families for their service by offering meaningful and respect-filled employment. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

About Disabled Veteran Solutions

Disabled Veteran Solutions is a nationally recognized provider of outsourced business process outsourcing services with a dedication to high standards of excellence. As a Service-Disabled Veteran Owned Small Business, service and quality are central to our mission. Additionally, adaptability and experience provide the edge which makes Disabled Veteran Solutions extremely successful in exceeding client expectations.

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