Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Lyft Operations Associate in Cleveland, Ohio

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft is looking for a motivated and organized Operations Associate to join our Cleveland team full-time. In this role, you will be the face of Lyft, serving drivers at our local facilities through the Express Drive Program end-to-end rental process and preparing them for the exciting road ahead. This position will report into the Operations Lead. If you love working with people, have a passion for operations and the thought of helping Lyft continue to build this incredible ride-sharing movement in Cleveland sounds exciting, we would love to meet you!

Responsibilities:

  • Assists customers with the car rental process, including but not limited to Express Drive customer support, customer Arrival/Check-In, assigning drivers to rental vehicles and processing rental returns

  • Prepares rental vehicles for Lyft Drivers, which includes fueling and cleaning, installing telematics, and license plates, conducting inspections, and managing vehicle compliance documents

  • Manages vehicle lot organization, vehicle transportation, and other daily rental operations

  • Flags vehicle issues, program challenges, and bugs to the Operations Lead and internal/external partners

  • Builds trust and works effectively with others to achieve results and team goals

  • Upholds Lyft’s high standard of service while working with all drivers and representing the Lyft brand

  • Takes initiative and ownership to "make it happen" and seeks out opportunities to contribute to team success

Experience:

  • 1+ year of experience in an in-person customer service role like retail, technical support or hospitality

  • Familiarity with the [INSERT MARKET] area

  • Impeccable customer service and problem-solving skills

  • Excellent, clear verbal and written communication skills

  • What should come easy to you: patience, problem identifying and solving, de-escalating situations, teamwork, and self-governance

  • Team Player Mentality: We are all about THE TEAM, since we all know there is no “I” in TEAM

  • Bonus points if you love ride-sharing so much that you're a Lyft driver too!

  • Proficiency in other languages is considered a plus!

  • A valid unrestricted driver's license and satisfactory driving record and be insurable under Lyft's policy required

Benefits:

  • Great medical, dental, and vision insurance options

  • Mental health benefits

  • Family building benefits

  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off

  • 401(k) plan to help save for your future

  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

  • Pre-tax commuter benefits

  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

This role is on-site at a Lyft location full time. #Onsite

The expected base pay range for this position in the Cleveland area is $16.09 - $20.11. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

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